WHAT WE OFFER
We cater to you
We know your time is important and you have a lot on your plate. We also know that everyone is different. That’s why we attempt to be as flexible as possible in how we support our customers. You tell us how we can help you!
Virtual demo
One of our trained specialists will do a virtual demo in our labs by video chat so you will get the same experience as if you were getting a demo in your lab without even having to open your front door.
Test drive the software
We email you the software and you can test drive it for yourself – for free and for as long as you want. We don’t charge for our software, no matter how many installations you do.
And with our intuitive software and instructional videos to assist where needed, you’ll have no problem navigating through it.
Application / Method consultation
Not sure if what you’re attempting is going to work in one of our products. Our applications team is happy to talk through the application with you free of charge or obligation, and if needed, they are even available to help develop methods for you.
Oh yeah, and applications support from our experienced chemists is free of charge for the lifetime of your purchase. No tricks and no hidden fees.