WHAT WE OFFER
We cater to you
We know your time is important and you have a lot on your plate. We also know that everyone is different. That’s why we attempt to be as flexible as possible in how we support our customers. You tell us how we can help you!
In person demo
One of our trained specialists will come to your facility to demonstrate the system(s) of your choice for you. Since our systems are so small, lightweight, and easy to use, we can bring them to you and have them ready to run within 10 minutes of plugging them in. And all we need to run them is a power outlet.
How convenient is that? Schedule a day and time and set aside an hour (the same amount of time you would for a video chat) and we’ll be in and out and you’ll have seen our products in action in your lab.
Virtual demo
One of our trained specialists will do a virtual demo in our labs by video chat so you will get the same experience as if you were getting a demo in your lab without even having to open your front door. This option is a perfect option if you’re working from home…
Try it for yourself
Our systems are so easy to use and come with instructional videos that guide you through set up and operation allowing you to successfully install one of our systems in less than 30 minutes, which means you can do your own demo if you want.
We’ll ship you a systems to use for 30 days. If you like it and want to buy it, you can keep it. If not, put it back in the box and send it back our way. No charge to you – we even pay for shipping.
Test drive the software
We email you the software and you can test drive it for yourself – for free and for as long as you want. We don’t charge for our software, no matter how many installations you do.
And with our intuitive software and instructional videos to assist where needed, you’ll have no problem navigating through it.
Application / Method consultation
Not sure if what you’re attempting is going to work in one of our products. Our applications team is happy to talk through the application with you free of charge or obligation, and if needed, they are even available to help develop methods for you.
Oh yeah, and applications support from our experienced chemists is free of charge for the lifetime of your purchase. No tricks and no hidden fees.